All returnable items must be sent back to us within eleven (11) days of the shipping date, and return shipping is the buyer's responsibility. To initiate a return, contact us, and be sure to include your invoice number.
- Downloadable items : There are no refunds or exchanges given; all sales are final.
- Pre-recorded media : Unopened merchandise in its original packaging may be returned or exchanged.
- Electronic hardware : There is an 11% restocking fee applied to any electronics (returned in the condition as sold).
- Apparel : Items cannot be worn or laundered and must have all original tags attached to be returned.